Welcome to Sote27.ambestenrelocations.com We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Sote27.ambestenrelocations.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Sote27.ambestenrelocations.com, and we wish you success in your job search.
• Coordinate and provide pricing quotations while supporting the development of pricing analysis and recommendations for country pricing.
• Ensure effective implementation and maintenance of pricing programs.
• Deliver high-quality customer service, ensuring timely response and accurate booking arrangements.
PRICING PROPOSAL – Provide and maintain pricing proposal for internal and external customer of FedEx Logistics in Dubai, UAE; ensure all customer agreements adhere to pricing policies and process; evaluate and recommend exceptions to pricing policies in order to minimize company's risk exposure and ensure compliance to pricing Policies and Process.
PRICING DATABASE MANAGEMENT – Develop and maintain the pricing database for all products; Update freight charges, surcharges, and other operational costs from airlines and ocean carriers regularly.
PRICING PROCESS – Recommend and implement pricing process and ensure all processes are in line with Corporate Pricing Policy.
REPORTING - Develop and deliver management reports to monitor revenue performance and highlight trends or gaps.
INTERNAL RELATIONS - Act as a liaison with other Product teams (Air & Ocean) to ensure interdepartmental coordination; communicate changes in the pricing program with other departments; provide input on problem situations and program enhancements to ensure resolutions in order to keep internal functional departments informed to take actions as appropriate and to provide effective support for all pricing programs.
Customer Service – Interactions
Respond to the external/internal customers within timeframe set once receiving enquiries through email, telephone, fax.
Be strong responsible for being as the ownership of specific account once assigned by his/her supervisor at the beginning of point of contact with the customers till completing the booking orders.
Be sensitive and accurate on providing data to the internal and external customers.
Customer satisfaction is our CS core value to serve every kind of the customers.
Pro-active communication with customers is necessary to enhance world class customer service..
Coordinate with sub-contractors/Ops/Sales/Overseas to execute the shipment as per SOP’s requirements.
Report/Client system is needed to update as when it is required.
Be ready and assigned for special duties or ad hoc project as when and if necessary.
Academic:
Graduate or equivalent degree.
Experience & knowledge:
Minimum (3-4) years of operational experience in pricing and customer service area preferably with freight forwarding industry.
Basic Knowledge on Aerospace & Aviation pricing would be added benefit (not compulsory).
Proficiency in Word, Excel, Access, and PowerPoint.
Good knowledge of analytical tools.
Key Attributes:
Strong command of the English language – both written and verbal communication is essential.
Eagerness to learn – open to training, feedback, and continuous development.
Reliability – dependable, punctual, and consistent in following through on tasks.
Attention to detail – ensures accuracy in documentation, communication, and reporting.
Strong communication skills – clear, respectful, and effective communication with team members and customers.
Organizational skills – manages time efficiently and maintains well-organized records and task lists.
Customer & results-focused – demonstrates a service mindset and commitment to delivering quality outcomes.
Professional grooming & appearance – presents themselves in a clean, neat, and professional manner suitable for a corporate and customer-facing environment.
The Company
FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.
The Philosophy
People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.
The Culture
We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.
The Mission
We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.
We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
