Call Center Coordinator & Administrator

Customer care executives are the support system of companies that often communicate with their customers. These professionals help companies develop and maintain strong relationships with customers and clients. Knowing more about this profession can help you decide if you want to pursue this career path

DUTIES :

1. Answering incoming calls and responding to customer inquiries about properties for sale or rent.

2. Providing information about property details, pricing, and availability.

3. Assisting customers in scheduling property viewings and providing directions to properties.

4. Following up with leads and potential customers to promote properties and schedule appointments.

5. Handling customer complaints and resolving issues related to property inquiries.

6. Maintaining customer records and updating information in the company's database.

7. Collaborating with real estate agents and brokers to coordinate property showings and appointments.

8. Providing administrative support to the real estate sales team, including updating listings and preparing marketing materials.

9. Conducting surveys and collecting feedback from customers to improve customer service and satisfaction.

10. Keeping up-to-date with market trends and property inventory to provide accurate information to customers.

Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: AED2,000.00 - AED3,000.00 per month

Application Question(s):

Visa status with expiry date . You have your own conveyance ? What is your minimum expected salary ? Will you be interested in working purely on commission based? From which date you are available to start your new jobs?
Education:

Bachelor's (Preferred)
Experience:

Call center: 1 year (Preferred)
Language:

Arabic (Preferred) English (Preferred)
License/Certification:

* UAE Driving License (Preferred)