Counter Sales Associate

- Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures - Take part in the opening and closing duties in compliance with the norms and internal procedures - Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager - Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book - Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager - Ensure a clean environment by implementing hygiene practices such as "Clean as you go" policy and sanitation of the counter display - Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe - Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards - Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers - Receive and handle cash payments including exchange and money transactions while following the set policies

Qualifications - High School Degree - 0 - 1 year of experience in customer service - Fluency in English - Analytical Thinking: level 1 - Attention to details: level 2 - Change and Adaptability: level 1 - Cultural Awareness: level 1 - Customer Focus: level 1 - Planning and Organizing: level 2 - Teamwork: level 2