E-Commerce Executive

Job Description:

1. Website & Store Management

• Manage and update the company’s e-commerce website, ensuring smooth operation.
• Upload, categorize, and maintain product listings with accurate descriptions, images, and prices.
• Monitor website analytics to track performance and make data-driven improvements.

2. Design & Content Creation

• Design banners, advertisements, and other promotional materials for the website and social media.
• Create engaging product visuals, infographics, and marketing materials.
• Ensure brand consistency in design elements across all digital platforms.
• Work with developers to improve website aesthetics and functionality.

3. Digital Marketing & SEO

• Assist in planning and executing digital marketing campaigns (Google Ads, social media ads, email marketing).
• Optimize product listings and web pages for SEO to improve search rankings.
• Collaborate with marketing teams to create visually appealing promotional content.

4. Social Media & Marketplace Management

• Manage and update e-commerce listings on platforms like Amazon, Noon.
• Design and post creatives for social media promotions(Instagram,facebook,etc).
• Engage with customers through online channels and respond to inquiries.

5. Order & Inventory Management

• Monitor stock levels and coordinate with the inventory team to ensure product availability.
• Manage order processing, tracking, and timely delivery.
• Handle customer complaints and return requests efficiently.

6. Performance Analysis & Reporting

• Analyze key performance indicators (KPIs) such as conversion rates, bounce rates, and traffic sources.
• Generate reports on sales trends and customer behavior.
• Suggest improvements based on data insights.

7. Coordination & Collaboration

• Work closely with the design team, developers, and marketing team to ensure cohesive branding and seamless user experience.
• Coordinate with vendors, suppliers, and logistics partners to streamline operations.

Requirements: