Fujairah Operations Assistant Marine Services

We have an exciting opportunity to join Inchcape Shipping Services With a vision for a connected world Inchcape relies upon the expertise diversity and global network of our over 3 000 professionals spread across 60 plus countries and in over 240 offices to help our partners connect to a smoother smarter ocean We empower our people and our values are at the center of everything we do and the successful candidate will be expected to demonstrate and fully adopt these Global Perspective we connect the world and see the bigger picture The Power of People we rely on the strength of local agent knowledge and relationships Progress we adopt new thinking and push for positive change in our industry We know what matters We never stand still We always reach for more WeAreInchcapeBusiness Need Purpose of RoleTheOperations Assistant Marine Services reporting to the Assistant Operations Manager based out Fujairah UAE shall bepart of a high performing teamand responsible to support and manage the day to day radio room communications and coordination as per company defined policies To achieve and maintain excellent customer satisfaction Objectives Measurement Key Responsibilities Manage communication and coordination for daily customer requirements Coordinate vessel berthing for cargo operations at Fujairah Oil Tanker Terminals Vopak STS Operations and Adco SPM terminals Communicate with terminal representatives vessel masters and principals regarding vessel movements Ensure all necessary arrival and departure information is collected from the vessel and communicated to all relevant parties as per established procedures Collaborate closely with the appropriate authorities to address equipment manpower and documentation requirements for vessels calling at port or anchorage Provide customers timely updates on equipment status necessary arrangements ETA notices boat schedules and more Operate launch boats to and from anchorage according to customer requirements Knowledge Skills and Abilities Competent user of the Microsoft Office suite including Outlook Excel and Word Being able to communicate verbally writing in a clear and concise manner Balance multiple tasks changing priorities operate within a deadline oriented environment Good interpersonal relationship in managing people sub ordinates planning organizing Excellent attention to minute details Self driven organized good communication skills Strong planning and coordination skills Strong Problem Solving Analytical Skills Education and Qualifications Education Experience2 3 years experience in similar role with excellent knowledge of port agency operations Having a good knowledge of customer base and their requirements Familiar with PoF rules and regulation NTM NTA etc Local Middle East Port knowledge Experience of working to pre defined processes and procedures and delivering work in accordance to SLA Service Level Agreements A relevant degree shall be appreciated Why Inchcape Shipping Services We believe in building a diverse and high performing workforce that works together to provide our customers with the exceptional service they deserve To reach the highest standards we depend on our people their welfare training and expertise We realize the value of our staff and know that your unique experiences skills and passions will help you to build a rich and rewarding career in our dynamic industry In return we will offer you A diverse range of benefits depending on your geographical location At this instance you will enjoy A place to grow your career We ll help you set big goals and exceed them Competitive salary package and performance based bonus scheme Premium medical health insurance coverage Work with talented committed and supportive teammates Value Award celebration events Plus much more Inchcape Shipping Services is looking for people who are willing to think about the future and think big We re looking for people who are ready to take on the most significant challenges of their careers If you think that you have the right skills knowledge and attitude to join our team then we invite you to apply to this advert ISSthebiggerpictureInchcape Shipping Services is an Equal Employment Opportunity Employer and equality diversity and inclusion are at the center of everything we do We recognize that our customers colleagues contractors and other partners are central to our success and that we work in a diverse society We acknowledge not only our legal but also our moral responsibility to ensure all groups have equality of opportunity Only applications submitted through the ISS Careers website will be acknowledged LI AJ1 Compare your profile with other applicants