Live Chat Assistant – Remote (London)

<p><strong>Salary:</strong> £12 – £16 per hour</p><p><strong>Job Type:</strong> Part-Time | Remote</p><p><strong>Location:</strong> London – Remote</p><p><br></p><p>About the Role</p><p>Vita CV is hiring a <strong>Remote Live Chat Assistant</strong> for a London-based company. In this role, you’ll be the first point of contact for customers via live chat, providing quick, accurate, and friendly responses. This position is ideal for someone who enjoys helping people, multitasking, and working in a fast-paced environment—all from the comfort of home.</p><p>Key Responsibilities</p><ul><li>Manage incoming live chat inquiries and provide real-time support</li><li>Offer accurate information about products and services</li><li>Escalate complex queries to the appropriate team</li><li>Keep detailed records of customer interactions</li><li>Ensure high levels of customer satisfaction</li></ul><p>What We’re Looking For</p><ul><li>Excellent written communication and typing skills</li><li>Previous customer support or admin experience preferred</li><li>Ability to multitask and respond quickly under pressure</li><li>Organised, detail-oriented, and professional</li><li>Comfortable using chat and CRM systems</li></ul><p>Perks & Benefits</p><ul><li>Competitive hourly pay</li><li>100% remote working flexibility</li><li>Work with a supportive and friendly team</li><li>Flexible scheduling opportunities</li></ul><p>Apply Now</p><p>If you’re proactive, customer-focused, and ready to provide excellent online support, apply today through Vita CV for this Remote Live Chat Assistant role in London.</p>