Operations Manager (5 days, 44hr) Great World City *No visa sponsorship*

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Bonjour! We’re MERCI MARCEL! A relaxed French social destination where food, design, and culture come together. As we grow, so does our community. And guess what? We’re growing! With 8 outlets (and counting), we’re opening a brand-new French Fold at Great World City at the end of October . French Fold is all about bringing a taste of France to Singapore with a menu centered on galettes and crêpes , served in a warm and social setting. And we want YOU to be part of this exciting chapter!


Outlet: Great World City (New Outlet-End October)


What’s In It For You:

  • Salary : $5,000 – $6,500 (5 days work week, 44 hours & no split shifts)

Perks & Benefits :

  • Monthly Incentive Bonus (KPI up to $350)
  • Daily Meal Allowance ($7/day)
  • Dental Incentive ($200/year)
  • Wellness ($250/year)
  • Staff Discounts & Referral Bonus (up to $400!)
  • Welcome & Birthday Vouchers
  • Salary Increment upon confirmation
  • Long Service Incentives
  • Career progression in a growing company that values meritocracy, innovation, sincerity, and responsibility.


What You’ll Do:

Team Management

  • Recruit, train, and lead an enthusiastic team that’s as passionate about great service as you are.
  • Create a positive, collaborative environment where teamwork thrives and morale stays sky-high.
  • Conduct regular check-ins and performance reviews, helping your team grow and shine every day.


Customer Service

  • Make sure our guests consistently experience service that’s a cut above the rest.
  • Handle customer questions, concerns, and feedback swiftly and with genuine care.
  • Roll out creative ideas and strategies to elevate the dining experience and keep guests coming back for more.


Operations Management

  • Oversee the day-to-day flow. From opening the doors to closing time, keeping everything running like clockwork.
  • Keep inventory and ordering on point, balancing stock levels perfectly to minimize waste without ever running short.
  • Uphold top-notch health, safety, and cleanliness standards, making our spaces safe and inviting.
  • Be the friendly face that greets customers, takes orders, and serves up food and drinks with enthusiasm, offering expert advice on menu and wine pairings.
  • Maintain impeccable standards for food quality, presentation, and consistency—because every plate should impress.
  • Conduct regular inspections to ensure we’re always in line with food safety and sanitation guidelines.
  • Quickly resolve any issues related to quality or service with a solutions-first mindset.


Strategic Planning

  • Partner with management to shape and execute smart strategies that fuel growth and keep Merci Marcel ahead of the curve.
  • Spot opportunities to innovate and improve, helping us stay competitive and fresh in the market.


Who We’re Looking For:

  • 5-8 years of experience in F&B , overseeing outlets of 100-150 guests.
  • Strong leadership and interpersonal skills , with the ability to motivate and inspire teams.
  • Energetic & Passionate : You thrive in a fast-paced environment
  • Team Player : You’re excited to work with a fun, supportive crew
  • Guest-Obsessed : You put the guest at the heart of everything you do
  • Eager to Learn : Always growing, always collaborating—Leave your ego at the door!
  • Weekend & Holiday Availability : Ready to bring your A-game, whenever we need you!


Sounds like you? Let’s talk. Apply now and join the Merci Marcel community. Bring your passion, and we’ll bring the rest.

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