Scrum Master - Technical Program Manager

<h4 data-start="217" data-end="232">The Role</h4> <p class="" data-start="234" data-end="619">We’re seeking a mid to senior-level Scrum Master or Technical Program Manager (TPM) to drive smarter, more focused execution across distributed engineering teams. This role is perfect for someone who thrives in startup-like environments and is passionate about optimizing agile delivery, reducing inefficiencies, and enabling team success through structured yet flexible processes.</p> <h4 data-start="626" data-end="653">Key Responsibilities</h4> <ul> <li>Lead core agile ceremonies: daily standups, sprint planning, retrospectives, and demos</li> <li data-start="748" data-end="838">Manage Jira boards, sprints, and reporting dashboards to ensure visibility and alignment</li> <li data-start="841" data-end="934">Analyze delivery metrics and team velocity to identify bottlenecks and areas of improvement</li> <li data-start="937" data-end="1024">Support release planning and release execution with clear timelines and communication</li> <li data-start="1027" data-end="1129">Partner with senior program managers on project tracking, resource coordination, and risk management</li> <li data-start="1132" data-end="1217">Track deliverables across cross-functional teams (e.g., Web/Mobile, Data/Analytics)</li> <li data-start="1220" data-end="1303">Question estimates, validate dependencies, and ensure sprint goals are achievable</li> <li data-start="1306" data-end="1384">Set healthy boundaries to mitigate scope creep and protect engineering focus</li> <li data-start="1387" data-end="1456">Communicate clearly across technical and non-technical stakeholders</li> <li data-start="1459" data-end="1546">Promote accountability, psychological safety, and a culture of continuous improvement</li> </ul> <h4 data-start="1553" data-end="1584">Preferred Qualifications</h4> <ul> <li data-start="1588" data-end="1651">4–7+ years as a <strong data-start="1604" data-end="1649">Scrum Master or Technical Program Manager</strong></li> <li data-start="1654" data-end="1744">Proven experience with <strong data-start="1677" data-end="1702">agile transformations</strong> and <strong data-start="1707" data-end="1742">data-driven process improvement</strong></li> <li data-start="1747" data-end="1832">Expertise in <strong data-start="1760" data-end="1780">Scrum frameworks</strong> and metrics (KPI, CSFs, velocity, burndown, etc.)</li> <li data-start="1835" data-end="1904">Hands-on experience with <strong data-start="1860" data-end="1880">Jira, Confluence</strong>, and Agile dashboards</li> <li data-start="1907" data-end="1993">Strong ability to manage cross-functional collaboration (Product, Engineering, Data)</li> <li data-start="1996" data-end="2068">Comfortable working in <strong data-start="2019" data-end="2036">PST time zone</strong> and remote-first environments</li> <li data-start="2071" data-end="2133">Scrum certification required (CSM, PSM, SAFe, or equivalent)</li> <li data-start="2136" data-end="2199">Excellent communication, leadership, and team-building skills</li> <li data-start="2202" data-end="2268">Experience in e-commerce or fast-moving tech companies is a plus</li> <li data-start="2271" data-end="2351">Technically fluent—able to participate meaningfully in engineering discussions</li> </ul> <h4 data-start="2358" data-end="2378">What We Offer</h4> <ul> <li data-start="2382" data-end="2423">Flexible, remote-first work environment</li> <li data-start="2426" data-end="2472">Collaborate with smart, driven startup teams</li> <li data-start="2475" data-end="2544">Opportunity to shape and improve agile processes from the ground up</li> <li data-start="2547" data-end="2608">Clear impact on product delivery and organizational success</li> </ul>