Welcome to Sote27.ambestenrelocations.com We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Sote27.ambestenrelocations.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Sote27.ambestenrelocations.com, and we wish you success in your job search.
**Please submit your application with subject line as for the Job applying for,and if you only MEET the requirements. Interested candidates may submit their CV, /Resume,passport, visa copy, notice period and salary expectations to careers@duservefm.ae **
Summary:
The Travel Coordinator is responsible for ensuring efficient, cost-effective, and high-quality travel arrangements for Richemont employees. This role focuses on monitoring travel bookings made by staff, maintaining service quality standards, and acting as a point of contact for staff complaints and concerns related to travel services. The Travel Coordinator will not be directly responsible for booking travel.
Key Responsibilities:
Travel Monitoring & Quality Control: Monitor travel arrangements booked by staff members (via being copied on communications) to ensure compliance with company policy and employee needs.
Proactively identify potential issues or deviations from company travel policies in staff-booked travel.
Develop and implement service quality standards and metrics for travel services, focusing on the booking process and vendor performance.
Conduct regular audits of travel arrangements to ensure compliance with company policies and quality standards.
Gather feedback from employees on their travel experiences and use this information to improve service delivery. Serve as the primary point of contact for staff complaints and concerns related to travel services.
Investigate and resolve travel-related issues promptly and effectively, even when the booking was self-managed.
Document all complaints and resolutions in a clear and organized manner.
Escalate complex or unresolved issues to the appropriate stakeholders.
Policy Compliance: Ensure all travel arrangements comply with company travel policies and procedures.
Stay up-to-date on changes to travel policies and regulations.
Educate employees on travel policies and best practices.
Provide guidance and clarification to staff members regarding travel policies and booking procedures. Build and maintain strong relationships with travel vendors.
Evaluate vendor performance and provide feedback, even when staff members are booking directly.
Negotiate contracts and service agreements with vendors (though not directly booking).
Reporting and Analysis: Prepare regular reports on travel activity and service quality.
Analyze travel data to identify trends and opportunities for improvement.
Provide recommendations to management on ways to optimize travel services, including potential changes to self-booking policies or vendor selection. Experience: Experience in travel coordination, corporate travel management, or a related role is a added plus.
Experience in service quality control and complaint resolution. Skills: Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution skills.
Familiarity with travel booking systems
Strong organizational and time-management skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Other: Ability to handle sensitive and confidential information with discretion.
Customer-focused attitude and a commitment to providing excellent service. #J-18808-Ljbffr
