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Amazon Chat Online Support Jobs No Experience (REMOTE) - Part-Time - job 2 of 4 ID-228

May 6, 2025

Duration: contract until January 24th (Temporary backfill) Location: Fully remote (must work EST hours - 9AM-5PM) Pay Range: $20-24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.Must Haves:• At least 1 year of client-facing customer support experience• Microsoft office, Excel, etc.Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Phone Support, $45/hr, Remote, No Experience, Evening Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Phone Support, $40/hr, Night Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $40/hr, Weekend, College Student, Remote Entry Level Phone Job, $42/hr, Remote, No Degree Required Virtual Assistant, $40/hr, Remote, No Experience, Night Job Remote Customer Support, $45/hr, No Degree, Evening Job Live Chat Support, $35/hr, Remote, Night Shift, No Degree Virtual Assistant, $40/hr, Evening, Remote, No Degree Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Live Chat, $40/hr, College Student, No Experience Virtual Assistant, $45/hr, No Experience, Remote, Night Job Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Customer Support, $45/hr, Part-Time, College Student Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Phone Support, $45/hr, Night Job, College Student Remote Customer Support, $50/hr, Night Shift, No Degree Data Entry, Remote, $40/hr, Evening Job, No Degree Remote Customer Support, $45/hr, No Degree, Evening Job Remote Data Entry, $42/hr, Evening/Night Job, No Experience Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $40/hr, Evening, Remote, No Degree Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Customer Support, $40/hr, No Degree, Evening Job Remote Data Entry, $40/hr, No Degree, Night Shift Remote Live Chat, $50/hr, College Student, No Experience Phone Support, Remote, $50/hr, No Experience, Part-Time Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Live Chat Support, $40/hr, Weekend, Remote, No Degree Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Phone Job, $42/hr, Night Shift, College Student Friendly Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Data Entry, $40/hr, Part-Time, No Degree Required Phone Support, Remote, $50/hr, No Experience, Part-Time Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $40/hr, Remote, No Experience, Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Phone Job, $50/hr, Remote, Part-Time, College Student Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Remote Phone Job, $40/hr, Part-Time, College Student Friendly Virtual Assistant, $50/hr, Weekend, No Degree, Remote Data Entry, $40/hr, No Experience, Remote, Weekend Job Phone Support, Remote, $40/hr, Evening/Night Shift Remote Phone Job, $35/hr, College Student, Night Shift Remote Phone Support, $40/hr, Evening, No Experience Required Remote Phone Job, $40/hr, Part-Time, No Degree Required Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, Remote, $40/hr, Weekend, No Experience • Healthcare background/terminology experience• Great communication & ability to multitaskPlusses:• Bachelor’s degree• Zoho deskDay to day:• Support Ticket Triage: Review and prioritize incoming support tickets by filling in key details in Zoho Desk, gathering additional information from requestors, linking to existing issues, communicating with requestors, and assigning tickets to the appropriate team.• Account Access Updates: Manage revisions to the Lens Account Access Authorization Form (LAAAF) for existing organizations, including updating access permissions, removing users, and making changes related to Broker of Record (BOR) changes user removals.• Notification of Account Creation: Welcome new users by sending outreach communications that include training materials and registration information.• 98% of communication will be through email but will also be picking up phone to talk to clients• Zoho Desk (Help Desk) Monitoring: Monitor open help desk tickets for compliance with Service Level Agreements (SLAs), follow up with teams to ensure timely resolution, and address any tickets that are at risk of breaching SLA standards.• Upsell Additions: Update user access and notify external parties when upsell additions occur (e.g., HPT, Quantros, GIC).• Hand-Off Calls: Participate in Project Manager (PM) hand-off calls for new go-lives to understand organization-specific details and user access needs and follow up with clients by providing training materials and registration information.